How to switch from Reclaim.ai to 2calendars safely

When you move from Reclaim.ai’s Calendar Sync to 2calendars, the order of the steps matters. Doing them in the wrong order can cause:

• A gap in your availability: Reclaim’s copies disappear before 2calendars has created its own, so your time shows as free in the meantime
• Leftover events: events Reclaim created stay in your calendar and have to be deleted by hand
• Copies of copies: with two-way sync, Reclaim and 2calendars copy each other’s copies

The steps on this page follow one rule: start 2calendars first → stop Reclaim → let Reclaim clean up after itself → remove Reclaim’s access last. (Some setups — two-way or chained syncs, for example — must switch over instead: stop Reclaim first, then start 2calendars right away. Step 2 explains which.)

Reclaim’s screens and behavior can change. This page is based on Reclaim’s help center at the time of writing. Please also check Reclaim’s latest help articles before you start.

Overview

1. List the Reclaim features you use
2. Create your syncs in 2calendars (alongside Reclaim, or as a quick switch-over for some setups)
3. Check that 2calendars’ copies are in place
4. Turn off Reclaim’s Calendar Syncs
5. Wind down Reclaim’s other features
6. Cancel your Reclaim subscription
7. Delete your Reclaim account
8. Remove Reclaim’s access from Google / Microsoft
9. Final check

1. List the Reclaim features you use

Write down what you use in Reclaim first, so nothing gets left running.

• Calendar Sync: which calendar syncs to which, the direction (one-way or two-way), whether each calendar is Google or Outlook, each sync’s visibility (busy only, or which event details it shows), its color, and its filters (for example, skipping all-day events, #nosync events, events marked free, or events outside working hours)
• Habits / Tasks / Focus Time / Buffers: features that add events to your calendar automatically, and which calendar each one writes to
• Smart Meetings: recurring meetings with other attendees
• Other Reclaim 2.0 Agents (for example, Defend Meeting Overload): agents that add blocks to your calendar
• Scheduling Links: booking links you’ve shared, including ones in your email signature or on your website, and which calendars and rules each link uses for availability (so the replacement checks the same calendars)
• Slack integration: updating your Slack status from your calendar
• Team features (team admins): for example, a shared Team OOO calendar that Reclaim fills from members’ calendars. Plan a replacement and note that calendar for the cleanup checks

2calendars replaces Calendar Sync. Decide how you’ll replace the other features before you start.

Get 2calendars ready before turning anything off

• Plan: count the 2calendars syncs you’ll need: one per direction (a two-way Reclaim sync needs two). If that’s more than your plan allows (see “Free plan vs. Pro plan”), upgrade first
• Accounts and calendars: connect every Google / Microsoft account involved to 2calendars, and check that each source calendar and each destination calendar you need appears when creating a sync (destinations must be calendars you can edit)

Otherwise 2calendars may be unable to create a sync after you’ve already turned Reclaim off.

2. Create your syncs in 2calendars (alongside Reclaim, or by switching over)

Before you stop Reclaim, create the same calendar pairs in 2calendars — except for syncs listed under “Syncs to switch over instead of running in parallel” below, which you stop in Reclaim first. Read that section before creating anything. See “Creating your first sync connection” for how to create a sync.

Match each sync’s visibility. New 2calendars syncs hide event details by default (“Hide details (show as busy)”). If your Reclaim sync showed details, choose “Copy full event details” or “Custom” when creating the sync, and turn on the details you need (description, location, conferencing). Also set Visibility: the default “As-is” copies each source event’s visibility, so if Reclaim kept the copies private (for example, details visible only to you), choose “Private”; if Reclaim applied the destination calendar’s default visibility, choose “Calendar default”. If you gave the Reclaim sync its own color, set Destination color to match (Google destinations only — Outlook destinations keep the calendar’s color). Which options are available depends on your plan.

Reproduce each sync’s filters, too. A new 2calendars sync copies every event unless you add sync rules (see “Setting up sync rules”). For example:

• Reclaim skipped all-day events → add the “Don’t sync all-day events” rule. If Reclaim synced only all-day events marked busy, don’t add that rule (it would drop busy all-day events such as PTO); the “events shown as free” rule below skips free all-day events instead, though it also skips free timed events
• Reclaim skipped #nosync events → add a rule that excludes events containing #nosync
• Reclaim skipped events marked free → add a rule that excludes events shown as free
• Reclaim removed copies of events you declined → add the “Don’t sync declined events” rule (Google calendars only — 2calendars can’t read your RSVP in Outlook calendars, so delete declined meetings there if you keep them)

Some Reclaim behavior can’t be reproduced in 2calendars:

• Working hours: 2calendars can’t limit a sync to working hours, so it also copies events outside them
• Category labels: Reclaim can title copies by category (for example “PTO”, “Flight”, or “Meeting”). 2calendars uses one title per sync (“Busy”, or a custom title) or the original event title
• Past events: 2calendars copies events from the last 30 days onward. Older Reclaim copies are removed in step 4 and not replaced, so if you need that history in the destination, keep a record of it first
• Events the destination is already invited to: Reclaim skips an event when the destination calendar’s address is already an attendee. 2calendars copies it anyway, so you’ll see a busy block next to the invitation. If that bothers you, exclude those events with a rule: tag the event’s title, or — if you’re an invitee and can’t edit the title — put the tag in your RSVP note and target “My RSVP comment” in the rule (Google calendars). Don’t decline anything to remove it — the 2calendars copy has no attendees, so the only invitation you could decline is the real meeting
• Busy/free adjustments: Reclaim changes the busy/free status of some copies on its own — for example by your RSVP (unanswered invitations may be free; accepted or tentative ones busy), for reservations created from email (flights and the like), and for events you organize without being listed as an attendee (for example, bookings from scheduling tools). With “Sync as-is”, 2calendars keeps each event’s own status, so an event marked free stays free. If you relied on Reclaim making such events busy, set them to busy in the source calendar, or set “Show me as” to “Sync as busy” (which makes every copy busy)

Which rules are available depends on your plan.

2calendars ignores Reclaim’s copies automatically

2calendars automatically skips the copies Reclaim’s Calendar Sync creates — there’s nothing to set up. So while both run side by side, 2calendars won’t copy Reclaim’s copies again.

This works when all of the following are true:

• The source calendar is a Google calendar
• 2calendars reads that calendar with the same Google account Reclaim used to create the copies

2calendars can’t recognize copies in Outlook calendars, or copies created by a different account. If such a source also receives copies from another Reclaim sync, follow “Syncs to switch over instead of running in parallel” below. If it doesn’t, there are no copies to recognize, so you can run both in parallel.

You’ll see busy blocks twice for a while

While both are running, Reclaim’s copy and 2calendars’ copy appear side by side for the same time slot. Both mirror the same source event, so your availability is unaffected. (By default, 2calendars keeps each event’s original busy/free status — “Sync as-is” under “Show me as” — so events marked free stay free. Keep that setting if your Reclaim sync preserved free events.) Reclaim’s copies go away when you turn off its sync.

Syncs to switch over instead of running in parallel

2calendars ignores Reclaim’s copies, but Reclaim doesn’t ignore 2calendars’ copies. So whenever a calendar 2calendars writes into is one that an active Reclaim sync reads from, Reclaim can copy 2calendars’ copies onward, leaving you with duplicate or triplicate events.

For any pair that matches one of these, switch over instead of running both side by side:

• You sync it both ways in Reclaim (A→B and B→A)
• Its destination is also the source of another Reclaim sync (for example, Reclaim syncs A→B and B→C — while B→C is on, Reclaim would copy 2calendars’ A→B copies into C)
• Its source is an Outlook calendar, or is read with a different account than Reclaim used, and that source also receives copies from another Reclaim sync (2calendars can’t recognize those copies, so it would copy them again)

If any sync matches, switch over every Reclaim sync connected to it — every sync that reads from or writes to the same calendars, and the syncs connected to those. Mixing parallel and switched-over syncs within one connected group can still produce copies of copies (for example, a Reclaim X→A copy left in an Outlook calendar A would be copied into B by 2calendars).

To switch over (ideally at a time with few meetings):

1. In Reclaim, turn off every sync in the connected group, in every direction — a few minutes apart, since toggling many at once can slow Reclaim’s cleanup
2. Wait a few minutes and check that Reclaim’s copies are gone
3. Right away, create the same pairs in 2calendars
4. Wait until each new sync shows Active in the 2calendars dashboard (it shows “Setting up…” while it copies your existing events), then check that its copies have appeared in the destination

Your availability is missing from step 1 until 2calendars’ copies appear in step 4 — usually a few minutes.

Recreating a chain of syncs

Like Reclaim, 2calendars never passes copies on to another sync (this prevents copy loops). So if Reclaim synced A→B and B→C, recreating the same A→B and B→C syncs in 2calendars gives the same result: C gets B’s own events, not A’s. If you’d like A’s events in C as well, you can add a direct A→C sync — that’s a change from how Reclaim behaved, so only add it if you want it.

3. Check that 2calendars’ copies are in place

Open the destination calendar and check that 2calendars’ copies are there.

• By default, 2calendars’ copies are titled “Busy” (busy blocks). Reclaim’s copies may have a different title, such as “Busy”, “Personal Commitment”, or “Work Commitment”, depending on its settings
• Pairs running in parallel: pick a few source events that Reclaim was also copying and check that each now has 2calendars’ copy next to Reclaim’s
• Switched-over pairs: Reclaim’s copies are already gone, so just check that 2calendars’ copies are there
• Include some events several weeks ahead (2calendars copies events up to a year ahead)
• If an event has only 2calendars’ copy, either Reclaim was filtering it out, or it’s further ahead than Reclaim syncs on your Reclaim plan. Add a rule (see step 2) only if it’s an event you don’t want synced
• Open Activity in the 2calendars dashboard to see which events 2calendars has copied

4. Turn off Reclaim’s Calendar Syncs

Once you’ve confirmed 2calendars’ copies, turn off Reclaim’s Calendar Syncs.

• According to Reclaim’s help center, when you turn a Calendar Sync off, Reclaim removes the copies it synced
• If you have several syncs, turn them off a few minutes apart. Because of Google’s rate limits, toggling many in quick succession can delay the cleanup
• Delete the sync policy only after its copies are gone. Reclaim’s help doesn’t say whether deleting a policy without turning it off first removes its copies

Reference: Managing, disabling, or removing sync policies (Reclaim help)

5. Wind down Reclaim’s other features

Reclaim writes events to your calendar from other features too, and each behaves differently when you stop it.

Reclaim has two generations of these features: the original ones (Reclaim 1.0) and “Agents” (Reclaim 2.0). Check which one your account uses. In Reclaim 2.0, changes to Agents may be staged until you apply them — after turning off or removing an Agent, make sure the change is applied and the Agent is actually gone or off before you continue.

• Habits (1.0): turning a habit off removes its future events, but past events stay
• Habit Agents (2.0): remove the agent, don’t just turn it off. Reclaim’s help center says Habit Agents must be fully removed before deleting your account for their recurring events to be cleaned up
• Tasks (1.0): deleting a task removes all of its events, including past ones
• Tasks (2.0): tasks may live in Reclaim or come from a connected task app. Save any Reclaim-native task data you want to keep, and disconnect task integrations
• Either way, deleting your Reclaim account in step 7 removes the events Reclaim created, including past ones, so write down or copy anything you want to keep first
• Smart Meetings (1.0): turning one off or deleting it cancels future occurrences for the other attendees too. Let them know first, or replace it with a regular recurring event before you stop it
• Smart Meeting Agents (2.0): the agent is attached to an existing recurring event in Google Calendar or Outlook. Turning the agent off stops Reclaim from rescheduling it; the recurring event itself isn’t cancelled, so you don’t need to create a replacement
• Focus Time / Buffers: turn them off in their settings
• Other Reclaim 2.0 Agents (for example, Defend Meeting Overload): when removed, the time they were protecting becomes bookable again. Arrange another way to protect that time if you need it, then remove the agent
• Scheduling Links: a stopped link no longer works. Set up a replacement first and update your email signature and website before you stop it. Also list any meetings already booked through your links: deleting your Reclaim account in step 7 may remove those events and notify attendees. Recreate them as regular calendar events (or let attendees know) before deleting the account. If a link is shared with teammates (a team or round-robin link) and only you are leaving, remove yourself from the link or hand it over instead of stopping it
• Team OOO calendar (team admins): turn off the shared OOO calendar feed in Reclaim before deleting accounts, once its replacement is in place
• Slack integration: revoke only your own authorization for Reclaim in Slack. Removing the app from the workspace disconnects it for every member, so leave that to a workspace owner retiring Reclaim for everyone

References: Smart Meetings Agent overview (Reclaim help) / Reclaim 2.0 FAQ (Reclaim help)

6. Cancel your Reclaim subscription

If you’re on a paid Reclaim plan, cancel it from Reclaim’s “Billing” page.

• On a team plan, only the team’s admin can manage billing, and cancelling ends the plan for the whole team. If only you are moving to 2calendars, don’t cancel — ask your admin to remove you from the team (which frees your seat), then delete your own account in step 7
• Refunds are governed by Reclaim’s terms. At the time of writing, they state there are no prorated refunds, except that an annual plan cancelled within 30 days of starting can be refunded for the remaining eleven months (minus transaction fees and taxes) — and you need to contact Reclaim to request it. Do that before deleting your account

Reference: How to manage or cancel your Reclaim subscription (Reclaim help)

7. Delete your Reclaim account

When you delete your account, Reclaim removes the events it created, including Calendar Sync copies. To let Reclaim clean up your calendar, always do this before removing its access in the next step.

• Reclaim’s help center asks you to stop Habits and Calendar Syncs and wait a few minutes before deleting (steps 4 and 5 cover this — on Reclaim 2.0, make sure Habit Agents were removed, not just turned off)
• If a Habit Agent’s recurring events remain after deleting, delete the recurring series by hand in your calendar
• Removing the events can take a while. Wait, then check every calendar Reclaim wrote to, through the whole range you sync (up to a year ahead) and including recurring events — sync destinations and the calendars your Habits, Tasks, Focus Time, and Buffers used (from step 1) — before moving on. Once you remove Reclaim’s access in step 8, Reclaim can no longer clean anything up
• Reclaim’s help center says the cleanup can take up to an hour. If Reclaim events still remain after an hour, it suggests signing up again with the same calendar and deleting the account again, or contacting Reclaim support
• On a team, leaving the team doesn’t delete a member’s Reclaim account. Each member should delete their own account
• Deleting your account doesn’t unsubscribe you from Reclaim’s emails. Use the unsubscribe link in a Reclaim email to stop them

Reference: How to delete your Reclaim account (Reclaim help)

8. Remove Reclaim’s access from Google / Microsoft

After you’ve deleted your Reclaim account and confirmed its events are gone, remove its access as the very last step.

• Google: open your Google Account’s third-party apps & services and remove Reclaim’s access. If you installed Reclaim as a Google Workspace add-on, uninstall the add-on too
• Microsoft (personal account): remove Reclaim from your Microsoft account’s app permissions page
• Microsoft (work or school account): revoke Reclaim’s permissions from the My Apps portal. If your admin approved the app, you may not be able to revoke it yourself
• Organization-wide setups: if an administrator set Reclaim up for the whole organization (for example, domain-wide access or automatic user provisioning), the administrator also needs to remove that organization-wide access when the organization stops using Reclaim

Don’t remove access first. According to Reclaim’s help center, revoking access in Google before deleting your Reclaim account leaves Reclaim unable to clean up your calendar, and its events stay behind.

9. Final check

Finally, look through every calendar involved, as far ahead as you sync (up to a year) and including recurring events (sync destinations and the calendars Reclaim’s other features used) and check that:

• 2calendars’ copies are there
• No Reclaim copies or other Reclaim events remain (for example, events with 🔒, 🛡️, or 🆓 in the title)

Delete any leftovers one by one.

What not to do

• Remove Reclaim’s access in Google / Microsoft before deleting your Reclaim account: Reclaim can no longer remove its events
• Turn off Reclaim’s syncs before 2calendars is running (for pairs that can run in parallel): your time shows as free in the meantime, which invites double-booking. Syncs that must switch over are the exception — follow the switch-over steps and keep the gap short
• Run any sync that meets the switch-over conditions (two-way, chained, or an Outlook / different-account source that also receives Reclaim copies) in Reclaim and 2calendars at the same time: events may be copied two or three times
• Delete your primary calendar in Google Calendar’s settings to clear leftovers: this deletes every event in it

Still stuck?

• For duplicate copies from 2calendars, see “Handling duplicate or missing mirrored events”
• If changes aren’t syncing, see “My events are not syncing”
• If that doesn’t help, contact support